Privacy Policy

Who We Are

SyncFox is provided by Dobefy OÜ, an Estonian company. In this policy, "SyncFox", "we", "us", and "our" refer to Dobefy OÜ and the SyncFox app, website, and related services.

You can contact us about privacy at support@syncfox.app.

What SyncFox Does

SyncFox provides voice typing, transcription, selected-text rewriting, account access, billing status, and encrypted device-to-device exchange features for Windows and Android. Some features work locally on your device, and some features need a temporary connection to SyncFox servers or third-party speech and AI providers to return a result.

Information We Collect

• Account information: your email address, authentication method, account identifiers, confirmation status, and encrypted password hash if you create an email/password account.
• Google sign-in information: if you use Google OAuth, we request the openid, email, and profile scopes. We use your Google account ID and email address only to create or sign in to your SyncFox account. We do not access Gmail, Drive, Calendar, Contacts, or other Google content.
• Billing information: plan, credit, renewal, and payment status information needed to provide paid features and support refunds. If payments are processed by a payment provider, that provider processes payment details under its own terms and privacy policy.
• Voice and text content: audio, transcripts, selected text, dictionary terms, and speech commands may be processed transiently when needed to provide transcription, cleanup, or rewrite features. SyncFox does not retain this content on our servers after the request is completed.
• Device exchange content: messages and files exchanged between your devices are stored locally on your devices. Private mode content is encrypted at rest and in transit. Relay traffic, when needed, is used to deliver encrypted device messages and files and is not retained by SyncFox servers.
• Technical and security data: IP address, timestamps, app version, device type, authentication events, error information, and similar operational data may be processed to keep the service reliable and secure.

How We Use Information

• To create, authenticate, and protect your account.
• To provide voice typing, transcription, selected-text actions, and device exchange features.
• To manage plans, credits, billing status, refunds, and support requests.
• To prevent abuse, investigate security issues, and enforce our Terms of Service.
• To comply with legal obligations.

AI Model Training

We do not use your audio, transcripts, files, messages, selected text, dictionary terms, speech commands, or Google user data to train AI models. SyncFox also does not sell this data.

Local Storage and Retention

Voice typing history, dictionary terms, speech commands, exchanged messages, exchanged files, and most app preferences are stored locally on your device. You can delete local history and app data from inside SyncFox or through your operating system.

We retain account, billing, support, security, and legal records for as long as needed to provide the service, meet legal obligations, resolve disputes, prevent abuse, and keep accurate business records. You may request account deletion by contacting us.

Third-Party Providers

SyncFox may use service providers for hosting, authentication, email delivery, payments, speech-to-text, AI text processing, crash/error diagnostics, and content delivery. These providers are allowed to process information only as needed to provide their services to SyncFox or to comply with law.

Speech and AI requests may be routed to providers such as OpenAI, Google Cloud, ElevenLabs, Deepgram, Soniox, or OpenRouter depending on the settings configured for SyncFox. We do not ask those providers to train models on your SyncFox content.

Google User Data

SyncFox uses Google OAuth only for account sign-in. We use Google user data only to authenticate you, create or find your SyncFox account, and show the correct account status. We do not share Google user data except with service providers needed to run SyncFox, as required by law, or with your consent. We do not use Google user data for advertising or AI model training.

Your Choices and Rights

• You can delete local SyncFox content from the app or your device.
• You can disconnect or stop using Google sign-in according to Google's account controls.
• You can request access, correction, deletion, restriction, portability, or objection for personal data we control, subject to applicable law.
• You can contact us to request account deletion or ask privacy questions.

Security

We use reasonable technical and organizational safeguards, including encrypted transport, local encryption for private device exchange content, password hashing, and access controls. No system can be guaranteed completely secure, so please keep your devices and account credentials safe.

International Processing

SyncFox is operated from Estonia and may use providers in other countries. When personal data is transferred internationally, we take steps intended to protect it according to applicable law.

Children

SyncFox is not intended for children under 16. If you believe a child has provided personal data to SyncFox, contact us and we will take appropriate steps.

Changes

We may update this Privacy Policy as SyncFox changes. If changes are material, we will provide reasonable notice through the website, app, or email where appropriate.

Contact

Privacy questions and requests can be sent to support@syncfox.app.